- All business growth is preceded by personal growth.
- You are the business.
- Don't ever run out of cash – ever.
- For the owner, the business is the product.
- Replace all Toxic persons immediately.
- Hire people better than you.
- Hire leaders rather than managers.
- The boss is responsible for the direction & momentum.
- Small successes can create a lot of overhead.
- Know your breakeven point.
- Never sign a continuing guarantee.
- Hire smart and you never have to manage tough.
- Bet on a person; not a plan, product or concept.
- Always play "what if" before committing.
- A great manager is someone who always gets the job done.
- Never confuse activity with progress.
- Remember Murphy's Law – consider things you can't control.
- Never invest in business with a high cost of exit.
- Keep your eggs in several baskets – you want at least a 3-legged stool.
- The boss must be the best salesperson.
- Bad news first - never last.
- Margin is King.
- Enthusiasm is infectious.
- Never compromise quality for anything – especially price.
- Customer first – everything else comes next.
- Take only one big risk at a time.
- In brightness versus judgment, judgment always wins.
- Plan strategy and objectives before fixing structure.
- Be wary of consultants and "part-time" managers.
- Know your Key Statistical Indicators.
- Creativity is great – but not in accounting.
- Do 1st things 1st and 2nd things never.
- The Devil is in the details.
- Never get organized by a union.
- Never hire without a "position contract".
- Have your USP everywhere.
- To understand a company, spend time with its customers.
- Do the "right thing" rather than "things right".
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